The Emmiera Group Evolution

By 2006, we had showcased impressive growth. The team expanded to include eight skilled technicians, all trained to uphold the company’s commitment to excellence. To support the growing field operations, three dedicated office staff members were brought on board, ensuring smooth communication and streamlined service delivery. This expansion was not just about numbers, but about strengthening our foundation and preparing for the larger vision that lay ahead.

2008 marked a pivotal year for Homeserve Furniture Repairs Ltd. With an unwavering commitment to protecting and serving our customers better, we attained the FCA (Financial Conduct Authority) registration. This significant milestone fortified our credibility and opened doors to a new avenue – Furniture Insurance. By expanding into this sector, we demonstrated our holistic approach to furniture care, ensuring our clients not only had access to top-tier repair services but also the assurance of comprehensive furniture protection.

By 2013, we had firmly established ourselves as a dominant force in the furniture repair industry. The year witnessed an impressive surge in our team size, boasting a robust roster of 55 skilled technicians and a supportive backbone of 25 dedicated office staff. This growth was not just in numbers; it was a testament to our unwavering commitment to excellence and our ability to consistently meet the growing demands of our clientele. Our expanded team ensured that every client received the personalised attention they deserved, further solidifying our reputation for unparalleled service.

As 2017 dawned, we found ourselves standing at a pivotal moment in our journey. This year symbolised a monumental milestone, as our family expanded to include 120 skilled technicians and 55 dedicated office staff members. This impressive growth was a testament to our unwavering dedication to excellence and our steadfast commitment to ensuring customer satisfaction. With our team nearly doubling since 2013, our capacity to reach and serve more customers had never been more profound. Every new addition to our team brought with them a unique perspective and expertise, deepening our collective knowledge pool and making us more diverse and versatile than ever before.

As we ventured into 2022, we witnessed yet another remarkable phase of growth and expansion. We proudly counted over 180 skilled technicians and 80 dedicated office staff members under our umbrella. This continued growth wasn’t just a number on paper; it was a testament to the trust our clients placed in us year after year. With each passing year, we’ve not only expanded in numbers but also in the wealth of knowledge and experience we bring to the table. Every new member has been a beacon, illuminating our path with their unique skills and expertise. The collective drive of our team ensured that Emmiera’s legacy of quality and commitment remained stronger than ever, setting new benchmarks in the industry.

The dawn of 2023 brought with it a significant transformation for our company. We embraced change and evolution, rebranding ourselves as the Emmiera Group. This wasn’t just a name change, but a reflection of our broader vision, our commitment to growth, and our aspiration to deliver an even wider array of services to our valued clients. While our core values and dedication remained unaltered, the new identity signified our ambition to reach greater heights and to resonate more profoundly with our clients. The Emmiera Group embodies our journey, our milestones, and our future, ensuring that while our name might have changed, our promise of excellence remains unwavering.